Episode 1: Why language matters I: setting the scene
Episode 2: Why language matters II: constructing social realities
Episode 3: Language(s) in advertising and branding
Episode 4: Talking to customers
Episode 5: Customers talking back
Episode 6: Crisis communication
Episode 9: The story of a scandal – a co-production by Words & Actions with en clair
Episode 10: Applying for a job (1): The language of job ads
Episode 11: Applying for a job (2): Language and impression management
