Words & Actions

Words & Actions

A podcast about how language matters in business, politics and beyond.

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Tag: humour

April 23, 2021April 22, 2021 wordsandactionspodcast

Episode 18: Meetings and conflicts

April 17, 2020December 11, 2020 wordsandactionspodcast

Episode 8: Leadership

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apology call centre corpus linguistics COVID-19 crisis communication culture customer service emoji evaluative language framing gendered language Goffman humour image repair linguistic politeness metaphor multimodality relational communication transactional communication trust

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